Shipping, Delivery & Holiday Schedule

ORDER PROCESSING & DELAYS

ALL SHIPPING TIME FRAME ESTIMATES DO NOT INCLUDE PROCESSING TIME! IF TWO-DAY EXPRESS OR OVERNIGHT SHIPPING IS SELECTED, PROCESSING TIME IS STILL REQUIRED. SOME ITEMS REQUIRE ADDITIONAL PROCESSING TIME AND WILL SHIP SEPARATELY.

Generally, orders placed by 1:00pm Eastern Time, Monday through Friday, will be processed the same day. Additional processing time may be necessary for some orders.

Further delays in processing can be caused by incorrectly entered payment information, billing or shipping address, etc.

SHIPPING METHODS

  • Ground – Arrives in 5 to 7 business days
  • Two-Day Express – Arrives in 2 to 4 business days
  • Overnight – Arrives in 1 to 2 business days

Ground, Two-Day and Overnight are all provided by UPS. Shipments do not occur on Saturdays, Sundays or on U.S. holidays. Some items may also include a shipping surcharge, which varies based on weight and dimension. Any applicable shipping surcharges are noted on the product pages and during the checkout process.

SHIPPING SURCHARGES

Shipping surcharges may be applicable to oversized items. These surcharges are applicable for items sold online from ShopYamaha.com. Pricing from your local Yamaha dealer may vary.

SHIPMENT NOTIFICATION

Once your order ships we'll send you an email, which will include a tracking number that allows you to track your package via UPS. Please note that items may ship separately and arrive in more than one package. You will receive a separate email with this tracking information when it ships.

SHIPMENTS TO P.O. BOXES, APO, FPO, DPO

We apologize for the inconvenience but we currently do not ship orders to addresses with P.O. Boxes, APO, FPO, and DPO.

MISSING PACKAGE

If you can't find a delivered package:

  • Verify your shipping address
  • Search your front door, garage door, or other delivery location for your package
  • Check if a neighbor, family member, or roommate accepted the delivery
  • Search for a notice of attempted delivery

If you're unable to find your package, please contact us.

HOLIDAY SCHEDULE

Shipments do not occur on the following observed holidays.

  • 1/1/2019 New Year's Day (observed)
  • 1/21/2019 Martin Luther King, Jr. Day
  • 2/18/2019 President's Day
  • 4/19/2019 "Spring Day"
  • 5/27/2019 Memorial Day
  • 7/4/2019 Independence Day
  • 9/2/2019 Labor Day
  • 11/28/2019 Thanksgiving Day
  • 11/29/2019 Day after Thanksgiving
  • 12/25/2019 Christmas Day
  • 12/26/2019 Closed
  • 12/27/2019 Closed
  • 1/1/2020 New Year's Day
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